leader
Developing Myself as a Leader
Great leaders produce great teams!
Invest in your growth and advance your leadership skills to become the best leader you can be. Use these resources to achieve your development goals and support our organization’s strategic initiatives.
Select from the tabs in the menu below to explore tools, instructor-led webinars, and self-paced learning to advance your leadership skills.
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Collaboration and Building Relationships
Share knowledge and experiences, foster meaningful relationships, and recognize team member achievements.
Self-Paced Learning
OD&L is thrilled to provide a library of on-demand courses available to you 24/7.
Are you looking for help in putting your learning into practice? Access our resource: Reflection and Action Guide – Bringing Learning to Life to help you reflect on and retain your learning.
Employee Recognition: 8 minutes
In this course, learn the benefits of recognizing team members and how to keep people motivated and productive.
Interpersonal Effectiveness: Building Relationships: 14 minutes
In this course, learn tactics to build meaningful relationships and the impact successful relationships has on your success.
Programs and Groups to Enhance Communication and Listening
Discover more about available programs or groups to deepen your learning.
Insights
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Mentorship Program
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Community of Practice
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Communication and Listening
Demonstrate active listening, deliver productive feedback, communicate intentionally, and more!
Instructor-Led Webinars
Develop your skills by registering for one or more of our webinars. All sessions are virtual and led by an instructor.
Caring Conversations: This two-part webinar series will help you learn how to communicate effectively with your colleagues with compassion in everyday challenging situations. Learn how to start a conversation, share your perspective with clarity, create a safe environment for feedback, and respond to feedback.
Upcoming Session: Thursday, March 9, 2023 – 10:00am – 11:00am
Development Conversations: This webinar will focus on helping you build the knowledge and skillset to equip you as a leader in supporting the development of your team members. You will learn about development and practical strategies for keeping the topic of growth alive with your team members through meaningful and in-the-moment development conversations, embedded into everyday interactions.
Upcoming Session: Tuesday, February 21, 2023 – 10:00am – 11:30am
View Additional Session Dates and Register
Self-Paced Learning
OD&L is thrilled to provide a library of on-demand courses available to you 24/7.
Are you looking for help in putting your learning into practice? Access our resource: Reflection and Action Guide – Bringing Learning to Life to help you reflect on and retain your learning.
Communication Across Cultures: Clarity: 11 minutes
In this course, strategies to talk with others whose first language is not English are discussed. Learners will practice tempo and intonation, avoiding colloquialisms, and using verifications loops, as well as explore tips on triangulating messages and mapping conversations to increase clarity.
Communicating to Influence: 36 minutes
Does the listener actually hear what you want them to? Learn how to build rapport and trust, analyze how people prefer to think and communicate, read and use body language effectively so that your message is clearly delivered.
Giving and Receiving Feedback: 20 minutes
In this course, you will learn how to deliver message people are more receptive to and accept feedback better from others.
Information and Resources
Browse through the topics listed below to find additional information and resources to help you advance your skills.
Closed-loop communication is the process of acknowledging the receipt of information and clarifying with the sender that the information received is the same as the original, intended information. Find more information here: Closed Loop Communication
AIDET is a communication tool has been proven to improve the customer experience and lead to better overall outcomes. Find more information here: AIDET
SBAR is a communication tool that provides a framework for the exchange of information in a succinct and brief way. Find more information here: SBAR Communications
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Diversity, Equity and Inclusion
Extend your understanding and model anti-racist and inclusive practices.
Instructor-Led Webinars
Develop your skills by registering for one or more of our webinars. All sessions are virtual and led by an instructor.
Build Your Cultural Intelligence: This session provides team members with the skills to be effective and inclusive when working with cultures different than their own.
Upcoming Session: Thursday, January 26, 2023 – 8:00am – 9:00am
Understanding Implicit Bias: This session r helps team members see how implicit bias and microaggressions impact our patients, our customers, and each other.
Upcoming Session: Tuesday, March 14, 2023 – 12:00pm – 1:00pm
View Additional Session Dates and Register
Self-Paced Learning
OD&L is thrilled to provide a library of on-demand courses available to you 24/7.
Are you looking for help in putting your learning into practice? Access our resource: Reflection and Action Guide – Bringing Learning to Life to help you reflect on and retain your learning.
Macro Effects of Microaggressions: 15 minutes
In this course, microaggressions are discussed as an aspect of racism and practices to address them to for improvement are shown.
Generations in the Workplace: # minutes
This self-guided course will help participants gain an understanding of preferences and tendencies around communication, motivation and learning styles for each generational that currently makes up our workforce.
Launch Course
The Four Pillars of Emotional Intelligence: # minutes
In this self-guided course, you will learn Daniel Goleman’s Four Pillars of Emotional Intelligence, explore your strengths and challenges, and identify strategies to make improvements.
Launch Course
Information and Resources
Browse through the topics listed below to find additional information and resources to help you advance your skills.
Explore these DE&I resources to understand and value these differences and similarities to we have and how to best work together to meet the needs of the patients and communities we serve.
Personal Effectiveness
Enhance your productivity and professional success through accountability, delegation, and critical thinking.
Self-Paced Learning
OD&L is thrilled to provide a library of on-demand courses available to you 24/7.
Are you looking for help in putting your learning into practice? Access our resource: Reflection and Action Guide – Bringing Learning to Life to help you reflect on and retain your learning.
5 Tips to Improve Your Critical Thinking: 5 minutes
In this course, Samantha Agoos describes a 5-step process that may help you with any number of problems.
Building Accountability: Taking Ownership: 5 minutes
In this course, leaders will learn what it means to take ownership of something and discuss different ways to encourage employees to take ownership of their work by establishing expectations and defining what success looks like.
Effective Delegation: 30 minutes
In this course, learn about the Monkey Management approach to delegation to free yourself from time-wasting tasks, along with golden rules for what, when, and how to delegate for optimal results.
Focusing On Your Priorities: 15 minutes
In this course, how to define your priorities and plan activities using the Critical Analysis of Use and Time (CAUT) method to accomplish them is examined.
Productivity and Time Management: 30 minutes
In this course, you will learn the 4 essential pillars to successful time management and discover how you can make the most of your time.
Information and Resources
Browse through the topics listed below to find additional information and resources to help you advance your skills.
The Operating System is a common way of thinking that gives both technical and relational systems, as well as processes and tools to enable ways of working collaboratively as an integrated system.
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Insights
Discover your leadership style, uncover your strengths, and identify opportunities to grow with Insights.
New Leader Onboarding Supporting Tools
Rediscover the tools and resources provided in the New Leader Onboarding program.
Personal Growth and Wellbeing
Create a healthier work environment by modeling personal wellness, practicing mindfulness, and advocating for a culture of wellbeing.
Self-Paced Learning
OD&L is thrilled to provide a library of on-demand courses available to you 24/7.
Are you looking for help in putting your learning into practice? Access our resource: Reflection and Action Guide – Bringing Learning to Life to help you reflect on and retain your learning.
The Four Pillars of Emotional Intelligence: # minutes
In this self-guided course, you will learn Daniel Goleman’s Four Pillars of Emotional Intelligence, explore your strengths and challenges, and identify strategies to make improvements.
Launch Course
Failure: Moving Forward and Learning from Failure: 6 minutes
In this course, learn what it takes to move forward from a mistake and how to learn from past failures to ultimately find success.
The Mindful Leader: 20 minutes
In this course, discover how to slip mindfulness into your busy day and the benefits it can bring to your personal and business relationships.
Information and Resources
Browse through the topics listed below to find additional information and resources to help you advance your skills.
Care for your health and wellbeing by exploring these Health & Wellness
We all experience difficulties from time to time that can interfere with our happiness at home or work.
Our Employee Assistance Program (EAP) is here to support you before issues develop into larger problems.
